06.
Innovating business models, to address ever-changing markets, providing sustainability and governing operational performance against strategic targets, monitoring and aligning success factors
IMC supports companies in Performance Improvement Management processes, transforming the strategic dimension into a sound operating plan, through deployment of strategic targets and identification of suitable models for performance monitoring and improvement
Definition and implementation of performance analysis models and monitoring dashboards (Balanced Scorecard, Activity Based Management, etc.).
Identification of KPIs and application of Process Mining Automation (PPM)
Design of TO BE processes from a lean perspective, review of procedures and identification of critical success factors
Process Mining
Process discovery
Understand your process data and its dependencies to find patterns, anomalies and opportunities for improvement.
Compare designed processes with “as-is” ones to ensure they are working as intended and make changes before impacting your bottom line.
Analyze and simulate process optimization setting to determine the best path for improvement.
Robot Process Automation
Analysis of business and operational settings, mapping and design of TO BE processes from a lean perspective
Definition and implementation of performance analysis models and monitoring dashboards
Management and support of organizational change and creation of specific training paths for players engaged in the change process
Powerful Low Code Cloud Applications for case management that simplify and automate service requests (service desk operations), accidents, investigations, and many other typical and complex business processes.
Creating multiple case management applications the company needs is feasible through the provision of rules and priorities for case assignment, activity streams for communications, integrated task management, creation of preset and dynamic processes, tracking of case working time, case analysis and reporting, multichannel (e-mail, web, social networks) document management.
Deploy & Delivery
